| Issue ID | 1497495 |
| Internal NHTSA # | 11129338 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C43 AMG |
| Model Year | 2017 |
| File date | 23/08/17 |
| Component | TIRES:SIDEWALL |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2017 mercedes-benz c43 amg equipped with continental tires. The front tires were size: 225/40/r19 93y and the rear tires were size: 255/35/r19 96y (na). The contact stated that the sidewalls of the tires were so thin that the tires would blow out while driving over small potholes. The contact experienced six tire failures over the last fifteen months. The vehicle was taken to mercedes-benz of union (2585 us-22, union, nj 07083, (908) 379-7200) and the tires were replaced at the contact's expense. The tire manufacturer acknowledged the tire failures, but offered no assistance. The mercedes-benz manufacturer also acknowledged the failures, but blamed the contact for not purchasing the extra tire insurance at the time of purchase. The manufacturer initially offered a discount to purchase the tire insurance. The contact was later offered to end the lease of the vehicle and the manufacturer offered a discount on leasing or purchasing another mercedes-benz vehicle. The contact wanted the tires and rims replaced with standard 18-inch tires, but the manufacturer refused because the cost was too high. The tire lines, dot numbers, vin, and tire and vehicle failure mileages were not available. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WESTFIELD, NJ |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |